Privacy Policy
Last updated: January 2025
Introduction
The Redicool Company ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at redi.cool.
Information We Collect
Information You Provide
When you fill out our contact form or request a feasibility assessment, we collect information you voluntarily provide, such as:
- Name and contact information
- Company name and role
- Building or project details
- Any other information you choose to share
Information Collected Automatically
When you visit our website, we automatically collect certain information through Google Analytics, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or source
- General geographic location (city/region level)
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Provide feasibility assessments and project proposals
- Improve our website and user experience
- Understand how visitors interact with our site
- Send relevant communications about our services (with your consent)
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your visit. This information is transmitted to and stored by Google on servers in the United States.
Google may use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. You can learn more about Google's privacy practices at https://policies.google.com/privacy.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Cookies
Our website uses cookies, which are small text files stored on your device. We use cookies for analytics purposes to understand how visitors interact with our site. You can control cookies through your browser settings, though disabling cookies may affect your experience on our website.
Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our website and business (such as our CRM and email systems)
- Professional advisors as necessary for legal, accounting, or business purposes
- Law enforcement or government authorities when required by law
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our contact page.